773 results matched your search criteria
Possibility of Unknown Signer
Forum topic
OneSpan Sign
Hello, I believe there should be a possibilty for an unknown signer to exist in a Package, here's a use case from my company: A truck driver must deliver concrete to a construction zone and the person who receives the concrete must sign as well as the driver.
email customization
Forum topic
OneSpan Sign
Hi, We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing ceremony is complete. For speed, I used the sandbox.
how to add text field in pdf, while creating package
Forum topic
OneSpan Sign
Hello, I am uploading PDF via REST API PHP, along with signer users.
InjectedField
Forum topic
OneSpan Sign
Hi, would you be able to give me some scenarios where we use InjectedField.
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
The attachment ID that I define in the payload is overwritten
Forum topic
OneSpan Sign
Hi, I'm having a problem. When I define the payload to create the transaction, OneSpan overrides the attachment ID. For example, the user is required to attach 2 documents.
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
User Auth Session ID
Forum topic
OneSpan Sign
Guys, We are looking at this page for creating the Auth token for a user. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/authentication_tokens.htm?Highlight=user%20authentication#Create We have to do a POST request to this api call. /authenticationTokens/user The documentation
Applying layouts
Forum topic
OneSpan Sign
Hello, I am trying to apply a layout that is created with PlaceHolder for signers. In my package I add my real signers with email and would like to map each real signer to a placeholder in the layout. What is the best way to do this?
Error Trying to Edit a Transaction that as a rejected Attachment
Forum topic
OneSpan Sign
We have integrated with OneSpan using your .Net SDK (version 11.12.0.0 ).  We are experiencing a scenario where we have a transaction has 1 document, 1 recipient and 1 attachment request.  The document is signed and the user uploads an attachment.  The sender rejec