743 results matched your search criteria
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
Create Package fails with Client App Authentication
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OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Using text tags without knowing exact signers of document
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OneSpan Sign
Hello, We are using the .NET SDK to setup transactions with documents containing only signature fields.  We are using Text Tag extraction as our signature locator and I attached the code we are using to do this.
Are there any Designer page URL parameters available to selectively disable certain Designer page features so that users can only edit signature box placement and nothing else?
Forum topic
OneSpan Sign
Hello, We are creating a OneSpan signature package using REST API calls. We create the signature package with all signers created, all documents uploaded, and all signature package settings set except the placement of signer signature boxes on the various documents.
Interesting behavior when adding positionally extracted field
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OneSpan Sign
Hello, We are still using the classic signer UI and have a question.
Extracted Field Formatting
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OneSpan Sign
Hi, Regarding using FieldBuilder for text field extraction for the creation of inputs from PDF forms...
documentSigningOrderViolation exception while retrieving a document
Forum topic
OneSpan Sign
During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
error.forbidden.noPermission
Forum topic
OneSpan Sign
Hello,
Errors and Questions when using notifySigner method / email.notify template
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OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.