167 results matched your search criteria
updating a signer via REST API
Forum topic
OneSpan Sign
Guys, I am trying to update a signer via the rest api call and it doesn't appear to be working. When I do the call in postman, it returns the response payload that is expected but it doesn't update the information. I do not get any errors and everything seems like it worked just fine.
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Silanis is not sending email bounce notification
Forum topic
OneSpan Sign
Hi, I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.
Let's talk about MFA...
Forum topic
Intelligent Adaptive Authentication
My company would like to get their stuff secure with MFA. Well, not everything, but at least they want to secure the remote access VPN and our O365 accounts. So, that's a plus.
Communication with Go3/Go6
Forum topic
Mobile Security Suite
I just got a Go3 and Go6 hard tokens. And i need to communicate with these devices. How do I do this?
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
Unable to get signer authentication token - Could not determine session user for
Forum topic
OneSpan Sign
Hi, I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Page not found when opening link from text message
Forum topic
OneSpan Identity Verification
When I create a transaction (using the https://gs.onespan.cloud/rpoc-saa endpoint) I get back a token as expected. First off, the token contains an access URL that does not work (it uses the wrong endpoint: https://salesdemo-dealflo.uat.eu1.tid.onespan.cloud).
Authentication for signing url
Forum topic
OneSpan Sign
Does the signing url support authentication using SAML or some other means so that if someone gets access to the URL they wouldn't be able to use it without a valid token?
Unauthorized Access Pops up Consistently With Valid Package ID
Forum topic
OneSpan Sign
Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy