352 results matched your search criteria
Forum topic
OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default.
Is there any way to hide my name (Account holder name) from signers list,
I am using MEAN and opening document in iframe.
Forum topic
OneSpan Sign
Hi,
I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.
Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Forum topic
OneSpan Sign
We are getting below error uploading PDF document {"message":"[error.validation.verifyDocument.documentExtractError]","code":400,"messageKey":"error.validation.verifyDocument.documentExtractError","name":"Validation Error"}
Forum topic
OneSpan Sign
Hello Support,
as per requirement in my project, I have to pass multiple documents(2-3) in same package for multiple e-signing.
and after e-singing of all the parties, I have to separate out these multiple documents by category.
I am using .net SDK for this.
Forum topic
OneSpan Sign
Hi,
I am attempting to create a package with multiple documents using the "files[]" multipart form field, but I always get back this message:
{
"messageKey": "error.validation.package.wrongNumberOfFiles",
"technical": "Number of uploaded files does not match number of documents specified i
Forum topic
OneSpan Sign
Hello,I have been trying to test the Download Documents zip REST API and it's not working. I've tried through the sandbox and also via postman but I keep getting the following error:
Forum topic
OneSpan Sign
Good day,
Our users are about to create a new group, and they want to validate, verify, re-use or modify the default.consent.document from a previous team.
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
Hello,
I am running into an issue when attempting to remove a partially signed document from within a transaction.
Forum topic
OneSpan Sign
Hi,
I am trying to add text tags into my document using the REST API
I am following this example:
https://www.onespan.com/blog/onespan-sign-how-using-text-tags