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143 results matched your search criteria
Conversion of inches to pixels for signature co-ordinates
Forum topic
OneSpan Sign
Can somebody help me finding the right way to convert co-ordinates from inches to pixels while sending it to eSignLive Java SDK to create a package?
Retrieving HTTPClient to add Connection Timeout
Forum topic
OneSpan Sign
Using the Java SDK, is there a way to retrieve the HttpClient to add a connection request timeout (ie. for instances where OneSpan may possibly be down)? Thanks!
Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
Could a signer be removed from a package via JavaSDK?
Forum topic
OneSpan Sign
I create a package with three signers, could one signer be removed from this package via java SDK, if yes, when this signer can be removed? Thanks Wendy
Corrupt PDFs
Forum topic
OneSpan Sign
We are seeing rare instances where downloaded PDFs from OneSpan are corrupted. We are using Java SDK. Are there previous examples of this and fixes?   Thanks.
Signing certificate
Forum topic
OneSpan Sign
Using the JAVA SDK is it possible to specify that you would like a given signer to sign using a CAC/PIV or a certificate that they own instead of using the e sign live certificate?
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Programmatically Lock a Signer
Forum topic
OneSpan Sign
Hello, I am looking through the Java SDK for a way to programmatically lock a signer, I've attempted to use the PackageService.updateSigner() method but found that it won't update the locked flag on the sender object.
Signing Ceremony Completed Date
Forum topic
OneSpan Sign
Hi, Is there a way to get the Completion date of a signing ceremony. I see that it is listed out in the evidence summary. Is it possible to get that using the JAVA SDK. Thanks, Sudhangi
emailMessage length limitation
Forum topic
OneSpan Sign
Hi  What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters? Thanks Wendy
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