247 results matched your search criteria
Mobile - Expose zoom feature on small screens
Forum topic
OneSpan Sign
On small screens / mobile is there a way to extract the zoom feature out of the 3 dot menu and show it on the main section, like it works on large screens?  
Can not decline a package from mboile
Forum topic
OneSpan Sign
Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme
How to handle smaller text fields when viewing on a mobile device?
Forum topic
OneSpan Sign
I have a particular document/form that has a few different fields which are of a small size, namely: date, year and state.
Question about the "Client Score SDK"
Forum topic
Mobile Security Suite
The score returned from "ClientScoreSDK.generateClientScore(platformGroup, userGroup, contextGroup)" function seems to be "7" always no matter what device it run on (tried with multiple mobiles and emulators) .. Am I missing something here?
session timeout for mobile signing/login
Forum topic
OneSpan Sign
by default, the session timeout for sender/signer is 30 minutes. it's working for desktop version, but it seems not working for mobile signing or sender login. is there any different setting other than default one?
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Mobile Signing UI contact us button
Forum topic
OneSpan Sign
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button? Thanks!
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
URL - PROD
Forum topic
OneSpan Sign
Hi Is the URL below valid for the PROD environment? https://apps.esignlive.com:8443/api Can we also use https://apps.esignlive.com/api Thanks Mario
eSign iFrame on a mobile device
Forum topic
OneSpan Sign
What is the user experience like with an iFrame on a mobile device? Is it responsive? If not, can the iframe initial load go directly to the signature placeholder? And for the user to review document, panning and pinch zooming would be required? Thanks.