669 results matched your search criteria
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
OssCallbackEvents and OssCallbackVo classes are notfound
Forum topic
OneSpan Sign
Hi Team, I downloaded the sample code for java springboot project and java servlet. I am unable to find classess for Oss CallbackEvents and OssCallbackVo for some reasons. Can you please help me to get these classess code.   Thanks, Ramesh
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following:
Is CeremonyLayoutSettingsBuilder.withoutIFrame() deprecated?
Forum topic
OneSpan Sign
We are seeing this error: Caused by: java.lang.NoSuchMethodError: com.silanis.esl.sdk.builder.CeremonyLayoutSettingsBuilder.withoutIFrame()Lcom/silanis/esl/sdk/builder/CeremonyLayoutSettingsBuilder;
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Unauthorised and NoSession
Forum topic
OneSpan Sign
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve Session","code":401,"name":"Unauthorized"}. I am usi
how to get JavaScript event notification without iFrame
Forum topic
OneSpan Sign
Hi, would you please share the code sample how to get JavaScript event notification without iFrame? i only can download the code with iFrame from https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier   thanks,
Uploading PDF document using REST C#
Forum topic
OneSpan Sign
We are getting below error uploading PDF document  {"message":"[error.validation.verifyDocument.documentExtractError]","code":400,"messageKey":"error.validation.verifyDocument.documentExtractError","name":"Validation Error"}
Disclosure document with multiple locations
Forum topic
OneSpan Sign
Dear, We got a PDF document with multiple locations where we need a signature (page , x and y locations are already know) But we would like to have a single button option, like with the option Position Extracted. Is this even possible?
How to pass values when cloning template
Forum topic
OneSpan Sign
I'm using the POST /packages/{packageId}/clone API call to create package from template. The template has some fields added and I want to fill one of them so the signer will not be able to change it. Is it possible? And if yes, what parameters I need to pass in JSON payload to do so?