91 results matched your search criteria
Forum topic
OneSpan Sign
I'm working on a document where the signer is answering Yes/No questions, which I have set up as Radio fields (with radio groups) as Yes No options. We have different sections, where if the signer chooses a single Yes option, they need to fill in a text field to provide additional notes.
Forum topic
OneSpan Sign
Hello,
We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie
Forum topic
OneSpan Sign
Hello,
Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account
When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Forum topic
OneSpan Sign
I am trying to understand how conditional fields and logic works in the .NET SDK C# code. I have 4 RADIO buttons, 4 TEXT fields and 4 SIGN fields.
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.