86 results matched your search criteria
Unspecified 500 error when attempting to create package
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OneSpan Sign
Receiving the following response and 500 error when trying to create a package:{    "messageKey": "error.internal.default",
Is it possible to send multiple documents with metadata?
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OneSpan Sign
Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current solution for this?  
single step package creation classissue with prod account
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OneSpan Sign
Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Your authenication token was incorrect for in-person signing ceremony via REST
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OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.
C# : How to post more than PDF file to eSignLive (new interface)
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OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Specifying Sender of Package
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OneSpan Sign
Hi there. What I'm trying to do is specify the sender of a package to be [email protected].  Our main account owner is [email protected]. No matter how I update my JSON, the package sender is still [email protected].  Here is my pertinent JSON package
When trying to add document as binary data to create package I always get an error
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OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Create a package from a template with Node js
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OneSpan Sign
Hello,
Missing fields
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OneSpan Sign
Hello all, Thank you for the good forum, and your help here! I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed. First thing I've noticed is that when you create the packa
create package failed when connect to SaaS
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OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload