630 results matched your search criteria
Changing a Signer
Forum topic
OneSpan Sign
We are wondering if we are able to simulate the "CanChangeSigner" functionality using API/SDK calls after the signing process has started. Here is the process we're considering implementing at some point:
Delay in receiving eSignLive callback for event notifications
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?
Forum topic
OneSpan Sign
as the subject. Thanks.
Notification Response
Forum topic
OneSpan Identity Verification
There is any specification about the fields that came on the response body of this service? At the documentation, we only can see an example, but we need to know, at least, the fixed fields in order to do some mapping from the information that is extracted from the document validation.
Event Notification
Forum topic
OneSpan Sign
Hello, Is there a way to find the document in the package on which we received signer_complete or package_complete event? Thanks, Sushma
Callback Notifications
Forum topic
OneSpan Sign
Hello i have registered callback url with this code and it's registered successfully i in response json on callbackurl i have get the {} dict when package is created. is there sometinh missing???
Document signed Event notification message
Forum topic
OneSpan Sign
When a Document is signed for a given Signer, in the call back notification, I see following information "name":"DOCUMENT_SIGNED","sessionUser":"SignerID2","packageId":"XXXXXXXXXXXXXXXXXXXXXXXXX","message":null,"documentId":"Document_ID" if we see, message is coming as null. Is it possible to get
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
How does the callback key?
Forum topic
OneSpan Sign
I'm having difficulty understanding the inclusion of the callback key described here: http://docs.e-signlive.com/doku.php?id=esl:e-signlive_guide_event-notification private EventNotificationConfig eventNotificationConfig; public string URL = "http://my.url.com"; public string KEY = "abc";
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.