OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

176 results matched your search criteria
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")
more than 100 subaccounts
Forum topic
OneSpan Sign
/api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts. 
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
PDF still editable after the sender downloads?
Forum topic
OneSpan Sign
I have a PDF that has a number of editable fields, when the signer completes signing the fields are no longer editable but when the sender downloads the signed document it is still editable.  Lori
Document Extraction with Field Validation
Forum topic
OneSpan Sign
I'd like to upload a PDF with fields such as [Signer1.Fullname1.Textfield1] and require that it be formatted as ###-###-###-### where # can only be a number. How do I combine these two features - document extraction, and field validation?
Limit on Q&A/challenge response questions
Forum topic
OneSpan Sign
Is there a limit on the number of questions that can be presented for validation. The code examples use two Q&As and the UI has a limit of two. Does the API have the same limit?
Text Anchors with a reverse occurrence index
Forum topic
OneSpan Sign
Currently when using a text anchor to place a field or signature block, we can specify the occurrence index (i.e. 0 = use the first occurrence of the specified text. 1 = use the second occurrence of the specified text..
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
Question about Purging eSignLive Packages
Forum topic
OneSpan Sign
Are there any utilities for purging expired eSignLive packages? In other words, is there anyway we could have you purge packages that are older than a certain specified number of days? Or maybe purge all packages created before a certain date?
Super Account Owner
Forum topic
OneSpan Sign
Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access.