1471 results matched your search criteria
Allow Duplicate customer while creating package via clone API
Forum topic
OneSpan Sign
We are using Rest API for creating packages out of templates.
Packages and Documents
Forum topic
OneSpan Sign
Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what to do to make a package not a draft.
Very slow performance; 500 errors via API
Forum topic
OneSpan Sign
Hi, We are seeing very slow performance - both in API responses as well as trying to use the web UI. The API is also sporadically returning us 500 errors.
Error during downloading the attachment
Forum topic
OneSpan Sign
Hello Team, I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span. Actually it is not happening always, but it is quite often. When the customer is uploading an attachment, after the signing of the contract, this attachment i
Web Service Throughput Limits
Forum topic
OneSpan Sign
Does E-Sign have any throughput limits for volumes of transactions or web service calls an entity can make in a certain time period of time (i.e. 10,000 calls per hour) -Nate Boettcher NISC
Turn "Send to Mobile" off?
Forum topic
OneSpan Sign
We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
ESignature Field Goes to the Top of the Document in Mobile Capture Approch
Forum topic
OneSpan Sign
Hello, While using Mobile Capture way of Signing approach, We get the signature placeholder right at the top of the document. It’s not in the place where we had placed it in the document.
Designer view redirect when done
Forum topic
OneSpan Sign
Hi,
Signing Ceremony Completed Date
Forum topic
OneSpan Sign
Hi, Is there a way to get the Completion date of a signing ceremony. I see that it is listed out in the evidence summary. Is it possible to get that using the JAVA SDK. Thanks, Sudhangi
How do i Retrieve the Signing URLs?
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package. However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin