OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
documentBuilder.WithDateSigned is not available
Forum topic
OneSpan Sign
When I am running my code there is point where I am assigning the X and Y position to the signers, using documentBuilder.WithSignature, but next to the signatures there is a date field that has to be updated automatically, and I am trying to use  documentBuilder.WithDateSigned b
Unable to modify Expiry date of package
Forum topic
OneSpan Sign
Hi team, I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating. Please find a piece of code which I have used.
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
TextArea show text on one line
Forum topic
OneSpan Sign
I'm wondering how I can make the text area name "Commentaire" in the pdf filled correctly. The text in the document does not appear correctly and is always on one line. I'm using a code similar to this : var documentBuilder = DocumentBuilder.NewDocumentNamed("Formulaire d'adhésion")
Getting "Gateway Timeout: 504 Gateway Time-out" error in bulk on API calls.
Forum topic
OneSpan Sign
Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.
Inserting Tags on PDF
Forum topic
OneSpan Sign
I am inserting this kind of Tabs {ESIG_BORR01_SO_0001} using .WithPositionAnchor(new TextAnchor() { AnchorText = signatureDetails[i].AnchorTabString, Height = 20, Width = 80 })  from reading <AnchorTabString>{ESIG_BORR01_SO_0001}</AnchorTabString> inside my PDF file.
Signer Authentication Tokens
Forum topic
OneSpan Sign
Trying to use Signer Authentication Tokens but this code always gets me “Unauthorized Access”.
callback listener
Forum topic
OneSpan Sign
Hello, I'm trying to figure out how to program a page on my IIS server to handle event notifications.