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Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs.
2. And then I created some transactions through the Dashboard.
3.
Forum topic
OneSpan Sign
Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.
Forum topic
OneSpan Sign
Hello
I am not able to fetch the documents after signing a package.
Forum topic
OneSpan Sign
Hi!
I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.
The SignerBuilder.withCustomId(String) method's javadoc says the following:
Forum topic
OneSpan Sign
Once the Package is updated with status = "SENT", emails are sent to the corresponding applicants (signers) in the package.
However, since this process is happening in front of the Lender, I would I like to provide the applicants (borrower) who are in front of the Lender to have access to the Signin
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe.
The ceremony comes up but with this error at the top in a red box:
“Unexpected error. We apologize for any inconvenience this may have caused you, please try again.