782 results matched your search criteria
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange. We DO get results using those as long as we move the date range back to at least last November. The catch is that if we
Forum topic
OneSpan Sign
could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.
{
"documents": [
{
"approvals": [
{
"id": "ClientSignature",
Forum topic
OneSpan Sign
The OssClient.DownloadZippedDocuments method is throwing the following error sporadically. The code below that contains this method works the majority of the time. I would appreciate any suggestions on why this error happens every once and a while.
Forum topic
OneSpan Sign
I have a requirement to extract the date that a package was completed.
As we have signing Groups who sign in a particular order, I can extract the date that the last known group signed by retrieving the SignersCompletionReport (through esl.ReportService.DownloadCompletionReport = yields => Sende
Forum topic
OneSpan Sign
Hello Team,
Greetings for the day.
I use the same sender (Myself) in the sandbox and the time zone on my account is EST.
Breakdown of scenario:
Transaction 1:
Sender: Myself(ESL registered email with EST timezone in the account)
Signer: Myself w
Forum topic
OneSpan Sign
There is a customer who is currently troubleshooting a new button for a client of theirs that uses Silanis. The button initiates a new ESL document and is supposed to prepopulate some label and field values from Salesforce, but all the fields are coming in as blank.
Forum topic
OneSpan Sign
Hello,
We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Forum topic
OneSpan Sign
I am seeing a bug where the following occurs:
1. I create a package with 1 document and 1 signature placed using text anchors.
2.
Forum topic
OneSpan Sign
Hello,
I hope someone can help me out with this, since I was not able to find an answer to my questions in the documentation that I read on your site. Here is what I am trying to do:
1. Take existing PDF document and add all required placeholders/signature fields to it.
2.