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LoggerFactory is not a Logback LoggerContext but Logback is on the classpath
Forum topic
OneSpan Sign
Hi all, I am trying to implement SDK-11.33 to my current sprint boot application. But when I try to start the app I get the following issue: 
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message
Forum topic
OneSpan Sign
Hi Team, I am trying create a package with pdf document part of package.
Add a New Document to an Existing Package
Forum topic
OneSpan Sign
I am needing to add a new document to an existing package (http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/documents.htm#Add) but I am not finding any JSON Request samples.
Single SignOn into package development
Forum topic
OneSpan Sign
I need to have a way to enter the url like https://sandbox.esignlive.com/packages/ab854149-bd9c-4c80-89e0-3a6012c23659 and using single sign on be instantly put into that document packages edit screen using your web interface.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
eSigning In-Person on MY Device, How?
Forum topic
OneSpan Sign
New user of OneSpan.  In my job, I have to have documents signed by talent.
Group Signing using APIS
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API. But the same users sign is not possible when the singer belongs to a group. is there any restriction to sign via APIs for groups? API response is 200 for both. 
Why the owner of the account becomes a signer in a package using API ?
Forum topic
OneSpan Sign
Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Logo(Branding Customization) - not working on Edge browser
Forum topic
OneSpan Sign
Hi Team, Greetings for the day.
IAS migration to Linux and then upgrade
Forum topic
Intelligent Adaptive Authentication
I don't know if this is the right place, but... I have test installation of IAS 3.14.xx on Windows 2016. I wanna migrate it to Centos 7 and then upgrade it to 3.21
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