OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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How can I unlock a signer - after too many tries to answer security question
Forum topic
OneSpan Sign
Hi https://developer.esignlive.com/forums/topic/kba-failure-max-tries-not-being-enforced-signers-never-get-locked/ Is the signer locked out for all packages or only one package he failed to answer the questions for?
Need to be extend package expiry date of packages for counter signers.
Forum topic
OneSpan Sign
Please find following requirement condition-1: We have three signers, need to be signed. condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to extend it. This applies to all the packages which will meet t
Automatically notify a signature declination to signers who have already signed
Forum topic
OneSpan Sign
Hi, I would like to know if in a transaction with several signers, there is a way to configure that if one of the signers declines the signature, this can be automatically notified to the signers who have already signed (in addition to the sender).
How to enable In-Person signing in .NET (Sandbox user)
Forum topic
OneSpan Sign
I want to experiment with In-Person signing in the Sandbox, is it enabled? I tried through the eSignLive UI and also through .NET, here is how I attempted to enable it in .NET, both in package creation (near top) and by Setting it again (near bottom).
Ability to decline for a specific signer
Forum topic
OneSpan Sign
Hi!We are creating a package and sending it to our customers to sign.
Creating signer session with SMS authentication
Forum topic
OneSpan Sign
Hi, We would like to integrate esign solution to our application, while creating the signer CreateSignerSessionToken, we want SMS authentication to be enabled in that session. Could you please advise how this can be achieved.
Document visibility for sender as a signer.
Forum topic
OneSpan Sign
We're having some issues with hiding documents from some signers.  It works for the most part, but we don't seem to be able to hide a document from a signer when they are also the sender of the package.  Is this intentional?  Is that breaking some sort of base logic which requires
Building Package with Multiple Signers Dynamically
Forum topic
OneSpan Sign
Hello, It seems the Package Object is not too happy with if statements with in the code block.
Optional Signers or Opt-Out Functionality
Forum topic
OneSpan Sign
There was some talk about removing the opt-out functionality in other threads because it seems as though it is basically the same as "Decline". The package gets put into draft mode as soon as a signer chooses this.
Authentication of Signer using APEX SDK
Forum topic
OneSpan Sign
Hi Team,   Is there any way to authenticate signer while signing the document from Email.  Scenario: We just want to block the un-authorized user from signing if that user get access to the signing link from forwarded email.   Regards,