OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Links in document
Forum topic
OneSpan Sign
It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2.
User Credentials in Callback Event
Forum topic
OneSpan Sign
Hello Folks We have a requirement to authenticate the callback requests using a system user before we can process the callback.
Callback URL can not work as expected
Forum topic
OneSpan Sign
Hi, There is a confusion when we use the callback function, is there anyone to give some advice? The callback url is based on our application. And this path is correct when running directly in the browser, however there is no reaction after the callback event action. How could I research this issu
Create a new user in an account
Forum topic
OneSpan Sign
Hi, Is there a way to create a new user in eSL using SDK's or Rest API's? I understand that .inviteUser() is one of the option to create a new user, but that would mean that the user has to actually go through the email and perform the 'Account Registration' step. Is it possible to bypass that step
Signers Status Issue
Forum topic
OneSpan Sign
Hi Team, I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline" Basically i should get the one signer Decline And another "SIGNING_PENDING" API URL : https://sandbox.e-signliv
Is there an API to check the Documents Audit in a Package
Forum topic
OneSpan Sign
Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com/api/packages/XXXXXAAAAXXX==/audit but we need to check the
iFrame goes white after signing for a moment
Forum topic
OneSpan Sign
With one signer and one signature field after the signer signs the iFrame goes white for a short period or time before going to a page that says the package is complete and giving a link to download it. Is there a way to not show this page.
Unable to retrieve evidence summary
Forum topic
OneSpan Sign
Hi, I am trying to get evidence summary for a package . But it is returning a response with "Not Acceptable" and code 406. Below is the api url and response.
Embed Document Creator in Web App?
Forum topic
OneSpan Sign
Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do this? I am not using an SDK, i.e.
embedded signing
Forum topic
OneSpan Sign
Is it possible to have it so embedded documents can be signed by users without them needing accounts?   User accesses out system (we have their name and email)