OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Download all files in a package as a pdf
Forum topic
OneSpan Sign
Hi , I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.
Customize "From" Email Address on Package Emails
Forum topic
OneSpan Sign
Hello, I'm looking for information around customizing the "From" email address within our Package email templates. Example: email.activate "from" : { "email" : "[email protected]", "display_name" : "e-SignLive" Background on our environment: We hav
Override $PACKAGE_OWNER_EMAIL via API SDK
Forum topic
OneSpan Sign
Is it possible to override $PACKAGE_OWNER_EMAIL when createPackage via API SDK?
Manual Sign on Desired Docs in Package
Forum topic
OneSpan Sign
Hi Team, Can we disable Click to Apply feature to required documents and manually sign on that document in the package. Thanks, Navya.
Incorrect count of results when querying packages
Forum topic
OneSpan Sign
I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder.  Here's query
Hide Package Owner in New Signing Experience
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Bulkifying Callout for Package Update APEX SDK
Forum topic
OneSpan Sign
Hey Team, If we have more than 50 documents assigned to one signer and if the signer get changed in the middle of the signing process. Can we update all the 50 document signers with the single callout.
Updating signer email address on sent package
Forum topic
OneSpan Sign
Hi, I was wondering if it was possible to update a signer's email address after a package has been sent?
Is Custom Package ID supported by OSS?
Forum topic
OneSpan Sign
Hello, Is onespan allowing the sender to set a custom package ID?