1017 results matched your search criteria
Getting an exception using FULL_NAME + INITIALS signature styles in one document
Forum topic
OneSpan Sign
I am using the Java SDK version 10.10.1 I am creating a package with one document. There is one Signer. This signer has a FULLNAME signature and an INITIALS signature. This is the sequence of my code: 1. Call to EslClient.createPackage() succeeds. 2.
Text Tag Field Names
Forum topic
OneSpan Sign
We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .
Datetime offset when signing
Forum topic
OneSpan Sign
Guys, We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
DRAFT Packages not visible
Forum topic
OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Sample code to send pdf file via rest api
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. But I am not able to figure out the json content for the sender and signer details in plsql.
Keep Package Open Util Explicit Close
Forum topic
OneSpan Sign
Does a package automatically complete and close when the last signer signs? Is it possible to keep the package open - so we add another document for example - until we call an explicit operation to close/complete the package (even if everyone has completed signing)?
email template email.notify.mobile
Forum topic
OneSpan Sign
Hi, what's the difference between email template 'email.notify.mobile' vs 'email.notify'? As I known, email.notify is the one send to the signer for signing the document? when the 'email.notify.mobile' is triggered?   thanks, Cindy
Does Mobile SDK support upload ID proof from phone?
Forum topic
OneSpan Sign
Hi, I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer. For instance, take a picture of id and upload it. I don't find it anywhere in mobile SDK? I am wondering if this feature is supported? Thanks a lot.
Getting two signer Complete request for same Packet ID on Sanbox
Forum topic
OneSpan Sign
Hi Team, We are getting issue while signing complete process for last signer for the given packet ID 9tICttbBe8xTghOAXD_00JM85YU= on eSignLive sandbox. Can you please check why we get this repeated callback for same signing complete. Thanks, A. Rathore