OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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EVENT NOTIFICATIONS retries and time outs
Forum topic
OneSpan Sign
We are successfully receiving EVENT NOTIFICATIONS on one of our service endpoints: name=PACKAGE_COMPLETE, sessionUser=xxx, packageId=rf3254trfdsdsa-K3PDEY=, message=null, documentId=null, createdDate=2019-08-07T14:14:58.508Z This works great. Unfortunately I can not find any informatio
Did ESL change the .dll?
Forum topic
OneSpan Sign
Hi, Scenario - existing C# code which has been working perfectly for about 1 year.
API to create a package in sender account
Forum topic
OneSpan Sign
when I tried to create a package using API call to my sender account (not the owner), even in the header, I put the sender API key there, but I got error message as 
Building Package with Multiple Signers Dynamically
Forum topic
OneSpan Sign
Hello, It seems the Package Object is not too happy with if statements with in the code block.
is Polish language not supported by OneSpan?
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OneSpan Sign
Hi Team,   I had referred following doc link
French/English email template
Forum topic
OneSpan Sign
How can I embed a button labelled "version française" within the email template so users can click on the button and see the French version of the templates.
Custom ID Format
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OneSpan Sign
Hello, Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?
iframe questions
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OneSpan Sign
How would iframe behave in the case where there are multiple signers for a document(s)? Will the page we embed auto update (such as it does moving from one document to the next) for each person to apply their signatures?
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
Hello, I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."