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Need to dynamically edit a document inside a template
Forum topic
OneSpan Sign
Hi , We are having documents inside a template. In runtime user is choosing what documents needs to be esigned based on that we will clone documents from a template and delete the extra roles and will send for esign.
Handdrawn Signature Questions
Forum topic
OneSpan Sign
Does the handdrawn signature uploaded for a signer only display on signature tags that are 'capture signature' rather than 'click to sign,' or is it possible to use the signer's handdrawn signature for both? When signing with handdrawn, the signer's signature appears overlap
Access denied to delete package
Forum topic
OneSpan Sign
Hi, I'm having an issue when trying to use the delete feature to permanently delete a package. Using the Java SDK, I simply execute the following line. eslClient.getPackageService().deletePackage(new PackageId(packageId));
How can I put signer names into the "Other" column of the audit trail after each signing action?
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
Ability to have signer signature appear in multiple signature fields
Forum topic
OneSpan Sign
It would be a great feature to allow a signer to sign once for all fields they have to sign for in a document, rather than having them sign multiple times. For example, a parent who is the payer and has to sign for their child.
iPad Notary Header
Forum topic
OneSpan Sign
Guys, It has come to my attention that the header for the iPad version is different the both the desktop and the mobile version. See the attached image in the zip file.
OneSpan SDK to OneSpan REST -- AddDocument
Forum topic
OneSpan Sign
We are in process of changing SDK to REST in our project Need help mapping the SDK methods to REST, In SDK add document we have SignatureFields, Signature Editable fields, Initial Fields and AcceptanceFields?
Cannot send package without approvals
Forum topic
OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
FULLNAME signature block format changing between English and French
Forum topic
OneSpan Sign
Hello, I am not sure if this is an issue with the APEX SDK, REST API, or bug in eSignLive. We are using the APEX SDK to create the package + documents in one call from a custom Salesforce page.
Single Signing URL
Forum topic
OneSpan Sign
Is it possible to retrieve a single signing URL so that all signers can sign at once? Currently with the REST API call we are making, we are retrieving each signing URL based on role.
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