778 results matched your search criteria
Notify/remind all pending signers in a package
Forum topic
OneSpan Sign
Hi OneSpan Team,I’m working on an integration for OneSpan Sign and need to confirm available API capabilities for signer reminders.Requirement
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
How to create test doubles for SDK types
Forum topic
OneSpan Sign
We are experiencing difficulties creating unit tests around portions of our code which use the SDK.
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
Got issue on proxy configuration In .NET SDK
Forum topic
OneSpan Sign
Hello everyone, I've shared code details in below :
Document without signature
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error when I am creating a new package with two documents. "The role must have at least one signature on the document in order to have associated fields." Package id: ysKrGN_i6ZUvO6gwRGzzqoYXGdM=  
Reminder related items
Forum topic
OneSpan Sign
*OneSpan Sign does not seem to allow any/all changes to automatic reminders after Txn in question has been sent for signing, is this normal/correct behavior?
SIGNER_COMPLETE event does not get received by addEventListener
Forum topic
OneSpan Sign
I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion was ESL:MESSAGE:SUCCESS:SIGNER_COMPLETE.