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Execution time for PackageId packageId = eslClient.createPackage(documentPackage
Forum topic
OneSpan Sign
Hello Michael, During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute: PackageId packageId = eslClient.createPackage(documentPackage); Can you please let us know how much time this should ideally take?
Notary Handdrawn values question
Forum topic
OneSpan Sign
Guys, I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended. 1.
4 Authentication end-points
Forum topic
OneSpan Sign
The documentation talks about ApiKeyAuth (being deprecated) and ApiTokenAuth (recommended replacement). Apparently a "Client Id" + "Secret" is combined to create a "Token" but I don't know how this is done for API's below. I am not clear on "single use" vs "multi-use".
Custom branding options via API
Forum topic
OneSpan Sign
We've done our initial production rollout of our new feature that includes eSignLive integration - everything is working great, but one of the early feedback items that has come back our way is the desire to do a bit of custom branding around the signing session. One of the items requested was to p
Parallel and Sequential Signers
Forum topic
OneSpan Sign
Does OneSpan support parallel and sequential signing in the same ceremony. If so, does it have to be enabled?
Disable consent page from the SDK while creating the package
Forum topic
OneSpan Sign
Is there a way to disable the consent page, that pops up before signing a document, using the SDK while creating a package?
Status Bar
Forum topic
OneSpan Sign
Hello, I want to check if we can hide the status bar, while signing. Please check the attached image. Thanks, Nehme
CheckBox Inject Field
Forum topic
OneSpan Sign
Hello, I inject a CheckBox with 'X', while signing, getting this message 'Form is inComplete'. Please provide help about this issue. Thanks
Remove "Go To Documents" link from emails
Forum topic
OneSpan Sign
Curious if there is a good flag to remove the "Go To Documents" button from the document email post signing. Screenshot attached.
Signature Very Tiny on Mobile / Touch Devices
Forum topic
OneSpan Sign
Our signatures are shrinking significantly when signed on a mobile our touch device. Attached is a PDF example of one of our contracts.