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1317 results matched your search criteria
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
KBA Signer issue
Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Role Issue in OneSpan
Forum topic
OneSpan Sign
I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan. I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 
need solution
Forum topic
OneSpan Sign
Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode.
API for getting the list of Roles
Forum topic
OneSpan Sign
Hi Team, Is there an API that we can use to retrieve the list of roleIds already on the package? thanks, Sara
Enable KBA for Sandbox account
Forum topic
OneSpan Sign
How can I enable KBA for my sandbox account? I need to be able to create a package with KBA enabled for troubleshooting purposes.
No decline option in the mobile viewer?
Forum topic
OneSpan Sign
We have the decline option enabled for our packages, but there doesn't appear to be any decline button visible in the mobile viewer?
Download pdf file instead of zip file
Forum topic
OneSpan Sign
Is there any way of downloading the documents from the package in the pdf form instead of zip file while using REST API.
Unzip downloaded files
Forum topic
OneSpan Sign
Is it possible to download a completed package in a normal folder (not zipped)? If not, can they be unzipped pragmatically after download? Thanks Jack
Bulk sign for signer with Notary
Forum topic
OneSpan Sign
Guys, I see you have a feature that will allow us to set up a bulk sign for a signer. Does this feature work with notary packages?
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