875 results matched your search criteria
signingStatus API not returning correct status
Forum topic
OneSpan Sign
In Sandbox, when I call the API for signing status, it always returns SIGNING_PENDING. 
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
Bulk sign is failing multiple times
Forum topic
OneSpan Sign
Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
How to have tags inside file document for custom fields to inject the field value dynamically?
Forum topic
OneSpan Sign
Hi Team, I have to inject the fields in a specific location of the document.. so I have to put tags for that,
InjectedField
Forum topic
OneSpan Sign
Hi, would you be able to give me some scenarios where we use InjectedField.
Expect Handwritten Signature without Default Fullname Signature
Forum topic
OneSpan Sign
We are using SignatureBuilder.captureFor() to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name signature comes upon anyway by default. Is it possible to show the h
Laserfiche Connector - Failed to connect to database
Forum topic
OneSpan Cloud Authentication
After installing, "Send with OneSpan" is visible via Webclient on the "Custom Actions" & elispis tab. When clicked, "Something went wrong" displays after 15 seconds.
How to retrieve signingUrl when signerId is email address while package creation
Forum topic
OneSpan Sign
Hi, I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet  eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier); here I've userIdentifier is e.g.  "[email protected]"