OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1607 results matched your search criteria
Bulk Remove/Delete
Forum topic
OneSpan Sign
Since we have a bulk Add, is there any possibility to create a Bulk Remove/Delete?
Cookie issues on Safari
Forum topic
OneSpan Sign
Hi, With the default security settings on Safari "Allow from Current Website Only", our application is unable to open either the designer or signing ceremony windows in an iframe. The problem seems to be in setting/creating a cookie.
Unable to generate API token
Forum topic
OneSpan Sign
Hello, I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig Here is the error message I get:
Can we have multiple occurrences of a same signer on a document
Forum topic
OneSpan Sign
Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).
Sender - signature
Forum topic
OneSpan Sign
Hi I am unable to add the senders signature image, when creating the sender.
User Auth Session ID
Forum topic
OneSpan Sign
Guys, We are looking at this page for creating the Auth token for a user. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/authentication_tokens.htm?Highlight=user%20authentication#Create We have to do a POST request to this api call. /authenticationTokens/user The documentation
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Need to add our own electronic Disclosures and signatures consent form
Forum topic
OneSpan Sign
HI , Is there a possible way to create our own electronic Disclosures and signatures consent form.
PDF Form Creation
Forum topic
OneSpan Sign
Do we need to create new forms (pdf) using GUI or existing forms (pdf) will work with minor modification ?
From PDFs in each request --> to using templates based on PDFs
Forum topic
OneSpan Sign
Hello, Currently we're having the following solution: 1. PDFs are created using DOCUMENT EXTRACTION (for signatures) and FIELD INJECTION (for text fields); 2. Values for text fields are new in every request; 3. Positions for text fields are configured with PDF form fields; 4.