OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows:
How to use the AuditService.GetAudit()?
Forum topic
OneSpan Sign
I am wanting to get information from the audit service for use within my application, but I'm not certain exactly how to use it. Can anyone provide an example? Thanks, Homer
Moving packing to Trash and Restoring it back
Forum topic
OneSpan Sign
Hi, Can you please provide the URL and JSON payload for moving a package into TRASH and restoring it back (REST API). I tried different combinations but did not work. Thanks, Abhijit
Timezone Customization
Forum topic
OneSpan Sign
Hello eSignLive Team Has there been any recent changes to the API to support different time zones for signing date timestamp. Currently, we see GMT only. Appreciate your help. Thanks
Single package || Multiple signers || Anyone can sign
Forum topic
OneSpan Sign
Hi, Is it possible to have multiple signers for a single document and if any one of the signer's signs it, it should be in completed status? Thanks in advance. Lakhan.
Create Package with multiple documents binaries - .net SDK
Forum topic
OneSpan Sign
Hi, I am looking for sample to create and send a package with one or many documents including as binaries in .net sdk.Can you help me find sample.ThanksBalwinder
Laserfiche Connector
Forum topic
OneSpan Sign
Can we get access to the Laserfiche Connector for a customer. The latest version we have is from May of last year and listed as a beta 1.   Thanks!
Conditional logic using text tags?
Forum topic
OneSpan Sign
Hi - is it possible to use conditional logic on text tags? For example, if user selects a checkbox, then we want a text field to be mandatory, otherwise it is optional.
Email Refinements
Forum topic
OneSpan Sign
Hi, Is it possible to change the email attributes which is sent to the recipients: Email Subject EmailBody Can I add a user for CC in the email (UserName and Email). Thanks, Abhijit
disableDownloadForUncompletedPackage
Forum topic
OneSpan Sign
Hi For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false however I cannot see the download button during the signing ceremony Please see the attached screenshot. Thanks mario