252 results matched your search criteria
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
SMS authentication
Forum topic
OneSpan Sign
I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
SMS authentication
Forum topic
OneSpan Sign
Hi, for signer SMS authentication option, does it only send SMS code to the cell phone? if the signer doesn't have cellphone, does it do text-to-voice to a landline?   thanks, Cindy  
Signer Authentication
Forum topic
OneSpan Sign
Hi, can you please help with Signer Authentication REST API code Thanks Naresh
JWT Authentication
Forum topic
OneSpan Sign
Hi, Trying to configure JWT authentication. It would be great if someone could share any resource, links for configuring the same. Thanks
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Signer authentication
Forum topic
OneSpan Sign
Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to get data, in this case we get HTML page.
Mobile Signing UI contact us button
Forum topic
OneSpan Sign
In the mobile signing UI, at the bottom of the slide out hamburger menu, there is a blue Contact Us button that displays a pop-up with a contact phone number for eSign Live. How do we hide this button? Thanks!
User Auth Session ID
Forum topic
OneSpan Sign
Guys, We are looking at this page for creating the Auth token for a user. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/authentication_tokens.htm?Highlight=user%20authentication#Create We have to do a POST request to this api call. /authenticationTokens/user The documentation