373 results matched your search criteria
Error while adding document to existing package.
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Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
[Solved] Package Add Document - 406 Not Allowed
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Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Post Package default sender information update
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Hi,
create package failed when connect to SaaS
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Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
Could not create a new package one step
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Hello, get the below error while create a new package one step. *** System Error Occurred *** Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages.
Error when trying to upload documents to an existing package
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Guys, I have an existing transaction that I am trying to add documents to. Below, you'll find the json package that I am sending up with the files. I am getting this error when trying to upload those files.
How to pass multiple documents in same package?
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Hello Support, as per requirement in my project, I have to pass multiple documents(2-3) in same package for multiple e-signing. and after e-singing of all the parties, I have to separate out these multiple documents by category. I am using .net SDK for this. 
Adding a subset of Custom Fields per Package
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Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.
_x getting removed from package ID
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We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
single step package creation classissue with prod account
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Hi Team , As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class. This is wrking perfectly fine in all environments but when we moved to production , its giving conn