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376 results matched your search criteria
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Creating Sender Account
Forum topic
OneSpan Sign
Hello Duo, 
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.
update Sender language
Forum topic
OneSpan Sign
Hi Is it possible to update the language of the sender , using the REST API after the sender has been created. For example making a PUT to https://sandbox.esignlive.com/api/account/senders/8X9iP9K5wQwK {"language":"en"}
seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
OneSpan Signing Ceremony change the Browser Page Title so it doesn't say OneSpan
Forum topic
OneSpan Sign
Is there a way to change the browser's page title during the signing session?  Ours still says OneSpan.  We have been successful at making other signing ceremony customizations as part of our integration efforts.
shared layouts
Forum topic
OneSpan Sign
Hi, I have the question regarding layout after transferring ownership Example: sender UI account "A" as the owner, sender UI account "B" as the sender under "A" 1) "A" creates the layouts and make those layouts as shared
Retrieving packages for all senders using the API key and .NET SDK
Forum topic
OneSpan Sign
Should I be able to view current packages for all senders under the same account using the API key and .NET SDK? I have created a Sandbox account with an additional sender and can successfully create a new package in DRAFT passing only the secondary account as the sender.
how can I determine intended recipients using the OssClient.GetPackage(new PackageId(packageId));
Forum topic
OneSpan Sign
I'm looking at switching from using the http client to using the sdk but I am running into diffences in the reponse object. The api returns a roles collection with a number of signers objects. the signers have a signer type, for ex.
Usage report for more than 100 packages per day for the sender
Forum topic
OneSpan Sign
I was wondering if there is any way to pull more than 100 completed packages for each sender for a given day. I have one sender that completes more than 100 packages a day and the completion report only shows up to 100 per sender, unless I am missing something.
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