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157 results matched your search criteria
Very slow performance; 500 errors via API
Forum topic
OneSpan Sign
Hi, We are seeing very slow performance - both in API responses as well as trying to use the web UI. The API is also sporadically returning us 500 errors.
error.eslx.inputValidation.documentPreverifyError
Forum topic
OneSpan Sign
Hi, I am unable to create a package with the JAVA sdk for the attached document. I am getting an eslServerException with a technical message ' error.eslx.inputValidation.documentPreverifyError'.
Custom Field at template from eSignLive WebUI
Forum topic
OneSpan Sign
Would like to have a user enter a custom field from eSignLive WebUI where for a given template, they need to enter which department the template is associated with.
Replace app with custom system?
Forum topic
Mobile Security Suite
Hi,
Is there a bug with programmatically downloading a document not completely sign?
Forum topic
OneSpan Sign
This works (after unzipping the file) byte[] bytes = eslClient.PackageService.DownloadZippedDocuments(packageId); using (Stream file = File.OpenWrite(DocumentName+".zip" )) { file.Write(bytes, 0, bytes.Length); } This creates a corrupt document byte[] bytes= eslClient.PackageService.Downloa
Error retrieving Designer view with sender account in package
Forum topic
OneSpan Sign
I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Transaction report that identifies the Delegated user that managed the transaction
Forum topic
OneSpan Sign
I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related.
Send a Reminder to Signers
Forum topic
OneSpan Sign
From the eSignLive UI there is an email button with the words "Remind" underneath. When clicked it sends an email reminder to all signers that have yet to sign.
False Link and confirm Button on ESign accepted doc
Forum topic
OneSpan Sign
Hi Team - Once we have accepted the consent document , and when the document is loaded again to be accepted ,what we see is the the confirm button on top right above the the navigation tool , Also once the document is accepted and loaded again a false clickable link is shown which is what we dont n
Text size limit
Forum topic
OneSpan Sign
Greetings I'm doing some scale testing and I've noticed that I can't programmatically upload data to a textarea using REST if the data is longer than 2100 characters (approximately).
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