299 results matched your search criteria
SignerChange in a transaction
Forum topic
OneSpan Sign
Hello, I'm trying to change a signer using .Net API's as below. The code runs perfectly but not sure if the change happened at eSignLive side or not.When the new signer try to access the document he gets an unexpected error.
layout updation by data of system
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Can't convert placeholder to normal recipient in the designer
Forum topic
OneSpan Sign
I have created a template with a placeholder on the OneSpan website. When I use this template in a transaction, I am unable to change this placeholder to a normal recipient in the designer, and so I am unable to actually create and send the package.
WithoutGlobalConfirmButton ceremony setting not observed.
Forum topic
OneSpan Sign
Hi, We're on onsite customer running ESL 6.2. We recently decided to remove the "Confirm" button at the top of the screen during the singing ceremony. We added code to include .WithoutGlobalConfirmButton() per below but we still see the "Confirm" button during signing.
What could be causing this?
Forum topic
OneSpan Sign
Hello folks. We have made a fairly innocuous change to a PDF template agreement, just the text of an address, however when rendering this on the e-signature page of our application instead of the new text, we get some strange garbled capitalised text. Looks a bit like this:
How to update package status to expired
Forum topic
OneSpan Sign
Our application is using e-SignLive for signatures on insurance documents. Our application provides users with the ability to choose wet signatures on paper or e-signing.
Wrong Order of Consent Document and Contract
Forum topic
OneSpan Sign
Hello Team, I have a problem with the order of the Consent Document and the Contract. I am using API to created the package and send the documents. In the beginning I was sending only a Contract. Last days I did some code changes to add the Consent Document.
Error with field_validators_c#.cs
Forum topic
OneSpan Sign
Hi, I am testing the field_validators_c#.cs code from your website but I am getting an error: {"Could not create a new package. Exception: Unexpected character encountered while parsing value: <. Path '', line 1, position 1."}    OneSpanSign.Sdk.OssException
Custom sign image and format
Forum topic
OneSpan Sign
Hello, We need to change the signature appareance of our documents. The idea is to change the background image and the text format . Can we achieve this? Best regards,
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy