212 results matched your search criteria
Forum topic
OneSpan Sign
Hi Team,
We have a client reporting that they recently noticed that they are getting two types of status from OneSpan, 'SIGNING_COMPLETED' and 'COMPLETE', when individual signer completes the signing process.
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Forum topic
OneSpan Sign
Hello,
Is there a way to find the document in the package on which we received signer_complete or package_complete event?
Thanks,
Sushma
Forum topic
OneSpan Sign
I am trying to create a package using the REST API through my company proxy, using a system called TIBCO.
My understanding is that we need two types of security:
1. Basic authentication (using the API Key, that we have been given from Silanis).
2. SSL, using Silanis Certificate that downloaded from
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer. We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Forum topic
OneSpan Sign
Good Afternoon,
i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation.
Forum topic
OneSpan Sign
I'm creating an application to get all packages for an account with a date range.
I'm using the following call
Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.COMPLETED, new PageRequest(index, 50), from, to);
T
Forum topic
OneSpan Sign
Hi
Is it possible to declare during the package creation instance that an extra file should be attached after signing the package documents? The package status automatically changes to COMPLETED after uploading the extra file or should I force the status to COMPLETED by API?