OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

782 results matched your search criteria
Skip sending email to signer those not added in document.
Forum topic
OneSpan Sign
Hello Support Team, We are using designer view for e-signing the documents.  here, we passing multiple signers for document(s).
Multiple Signers fill shared text field
Forum topic
OneSpan Sign
Hello,
Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Reusing Anchor Text for multiple e-Signature blocks
Forum topic
OneSpan Sign
We use anchor text for placement of our signature anchors. Are you allowed to use the same anchor text for multiple signature anchors, or does each place you want an e-Signature need a unique anchor text?
First signer confirmation popup
Forum topic
OneSpan Sign
Hi, we are having integrated solution with our front end using eSignLive as the back-end. On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next. Is this an expected behaviour? If not how to fix it?
Updating emailMessage
Forum topic
OneSpan Sign
I've noticed that it is not possible to update emailMessage for chosen role. TC 1.
How to avoid showing "OneSpan Consent Document"?
Forum topic
OneSpan Sign
Hi Team, We are creating a wrapper around OneSpan API and We have embedded the signing process through signer token wherein every signing we end up getting "OneSpan Consent Document".  
Multiple documents, multiple signers, not all signers sign the same documents
Forum topic
OneSpan Sign
I have 3 groups of signers, lets call them Group1, Group2 and Group 3 A document package is constructed in which there can be multiple documents. Group1 and Group2 always need to sign all documents. While Group3 only signs particular documents. These Groups sign in order, so Group1 first, then Gro
Download 'Electronic disclosure and Signature consent' document
Forum topic
OneSpan Sign
Currently, we offer our customers a separate download service for signed-documents and evidence summary. Customers, however, want to receive a download to the Electronic Disclosure and Signature Consent.
eSignLive showing error without redirecting to landing url
Forum topic
OneSpan Sign
Hello, We are using eSignLive API and sending the documents as impersonate where we are sending the landing url.