115 results matched your search criteria
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
signing through api is not working
Forum topic
OneSpan Sign
Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY' ); Works gre
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Getting Error 400 - Number of uploaded files does not match number of documents specified in package.
Forum topic
OneSpan Sign
could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.   { "documents": [ { "approvals": [ { "id": "ClientSignature",
Condition logic on Signature capture with text tags
Forum topic
OneSpan Sign
I have made a template the first signature capture mandatory for each signer and subsequently made the rest optional with conditional logic. This setup ensures that the mandatory capture becomes optional once any of the others are signed.
unauthorized trying to create a document package with python.
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Signing sender documents by API
Forum topic
OneSpan Sign
Hi, We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api) We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ . We added a role ('Sender') and approval for this role. { "name":"Cont
Add extract anchor to a new document on an existing package
Forum topic
OneSpan Sign
Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Using Template, How to Replace Placeholder Signers
Forum topic
OneSpan Sign
I am having trouble replacing the "Placeholder" signers for the template created. I have 2 signers setup as placeholders ('Signer1'). 
Creating a signature package with separate signers and a different sender still shows the sender's name in the list of signers in the signature box placement web GUI
Forum topic
OneSpan Sign
Hello all, My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.