224 results matched your search criteria
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
Guys,
We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Forum topic
OneSpan Sign
Hey Team,
I am working with Text Tag Extraction and going through the blog i.e. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/text-tag-extraction#tab-header-4
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route
PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId}
Here I am updating multiple field values.
Forum topic
OneSpan Sign
Hi!
We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
Forum topic
OneSpan Sign
Hi,
In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Forum topic
OneSpan Sign
Trying out the SignDocuments(packageId, signerId) call in the example throws EslServerException.
Additional information below: Could not create a signer authentication token. Exception: The remote server returned an error: (404) Not Found.
Forum topic
OneSpan Sign
Hi,
This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment.
If I attempt to upload via the UI I get the following error after about 30 seconds:
"ERROR
Forum topic
OneSpan Sign
Hello team
I am getting following error while trying to utilize create package one step functionality exposed.
"Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages.
Forum topic
OneSpan Sign
Hi ,
I have created package and adding document from Salesforce. The document is in Spanish language.