2569 results matched your search criteria
Creating Signer and document dynamically during package creation
Forum topic
OneSpan Sign
Is there any way I can dynamically add signer and document while creating the package. For example I want to use a for loop to add no of signers(withSigner) and documents(WithDocument), when creating the package
Package without Electronic Disclosures and Signatures Consent issue
Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document. What could the issue be here?
Getting data on completed packages and their signers
Forum topic
OneSpan Sign
hey, I'm looking to retrieve the date each signer has signed the package, and the date when the package has been completed. Where can I get that?"
External signers can have same name and email
Forum topic
OneSpan Sign
Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.
Orientation issues on mobile device with signing ceremony in iFrame
Forum topic
OneSpan Sign
When the signing ceremony is in an iFrame on a mobile device in portrait orientation there is a message asking the user to turn their mobile device to a landscape orientation.
eSignLive modal window is showing empty in Chrome browser of IOS Device
Forum topic
OneSpan Sign
Hi, We are using the REST API service for eSignLive Integration. Observed that, sign navigation is not being displayed for IOS Device in Safari browser and received the update that this is known issue and will be addressed in Q4 .
Howto capture the events of signing complete/opt-out in native webview iOS
Forum topic
OneSpan Sign
Hi, In our native iOS app (Swift), we get signing sessionToken from our own endpoint, and then launch webview with the URL like: https://sandbox.e-signlive.ca/access?sessionToken={sessionToken} for signing ceremony.
How to send multiple files dynamically in one package.(JAVA SDK)
Forum topic
OneSpan Sign
Hi, I have to send number of files in one package but number of files and there location path are passed as input argument. User may send one file or more than one files. I am not able to find the way how I dynamically include files to package. Danish
Fields intended for write back not appearing in field summary
Forum topic
OneSpan Sign
We are generating a form with two fields that are intended for write back. We are able to populate these fields and they are appearing on the document after the users signs.  The file on the OSS server has the document with the fields correctly populated on the form.
EWitness Player--Allow users to switch between tenants without re-signing in
Forum topic
OneSpan Sign
Allow users to toggle between tenants they have access to in E-Witness without signing out and then back in.