OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Asynchronous Document Upload
Forum topic
OneSpan Sign
Apologies if this is a duplicate.
Document Extraction Error
Forum topic
OneSpan Sign
Hi, I have 3 forms.
Packages and Documents
Forum topic
OneSpan Sign
Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what to do to make a package not a draft.
Retrieve Document Visibility
Forum topic
OneSpan Sign
Hey team, In our workflow, we require different signer have different visibility. I can achieve this in my dashboard, but when I obtain my package json, I can't find my settings regarding visibility. Please advise on how to get these info. Thanks in advance.
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
can't update document
Forum topic
OneSpan Sign
Hi, is there a scenario or situation, the document can't be updated (such as re-order, delete, add etc)?  thanks, Cindy
Masking field input
Forum topic
OneSpan Sign
I have a form which I'm using document extraction to pull in fields from, and some of the pieces need to be entered at the signing ceremony.   Is it possible to mask some of those fields as they are considered PPI?  I'll read them on the backend securely, but don't want them showin
Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Signing ceremony without iFrame!
Forum topic
OneSpan Sign
Hi, Is it necessary to start signing ceremony with Iframe only? Can we use any other way to start signing ceremony in webpage? Thank you.