1470 results matched your search criteria
Getting "Gateway Timeout: 504 Gateway Time-out" error in bulk on API calls.
Forum topic
OneSpan Sign
Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution.
Error Code 400 - Validation Error
Forum topic
OneSpan Sign
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Document Extraction Error
Forum topic
OneSpan Sign
Hi, I have 3 forms.
Problem with GetPackage: Signer Id vs Role Id
Forum topic
OneSpan Sign
When I use the .NET SDK version 11.5, I'm have a problems getting the signerId of package signers. What I want to do is this: call the eslClient.GetPackage(packageId) method to get information about an existing package get an authorization token, by SignerId, for a signer from
Failed to communicate with the callback server.
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
Getting Signing url from the packageID
Forum topic
OneSpan Sign
I have seen the post regarding the Signingurl from the package. http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/rest_api/signing_url.htm In this example it is getting the signing url by the following GET method GET /packages/{packageId}/roles/{roleId}/signingUrl How can we g
Certificate Validation Failure
Forum topic
OneSpan Sign
Getting the below error for the url path-  https://sandbox.esignlive.com/api/packages , https://apps.esignlive.com.au/api/packages. ORA-29273: HTTP request failed ORA-06512: at "SYS.UTL_HTTP", line 1130 ORA-29024: Certificate validation failure
Users update phone number and system must send SMS notification to this new one.
Forum topic
OneSpan Sign
Hi. I have a requirement that after the package has been created, the user has changed its mobile number and the system has to send the SMS to this new mobile number.
How to default to Click to Sign signature type
Forum topic
OneSpan Sign
Hello, Is there a way to set the default signature type to Click to Sign at the document level ( applies to all signature fields) when creating  a package using .NET SDK & using signature text tags?