OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Supress Email on Package Creation
Forum topic
OneSpan Sign
Is there anyway to suppress the automatic email to signers on package creation? We would like to give our application user the option to sign now (we will retrieve signing URLs), or sign by email (appears to be sent automatically at package creation).
View Only package
Forum topic
OneSpan Sign
Is there an option to make a package view only? This would be the final document our users see in our application and they do not need to sign or accept. We are hoping to use eSign for all our document viewing needs.
Unable to remove all the documents from the package.
Forum topic
OneSpan Sign
Hi, We are unable to remove all the documents from the package when document visibility settings are enabled.
Creating a Package without being signer
Forum topic
OneSpan Sign
Hello, I want to create a Draft package (no signers, no documents) with the REST API. I'm sending this JSON string : { "name":"test", "type":"PACKAGE", "language":"fr", "emailMessage":"", "description":"", "autocomplete":true, "notarized":false, "settings":{
Error While Creating a PackageOneStep
Forum topic
OneSpan Sign
Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages.
how to start signing ceremony for people review the package
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony. 
is there any way to adjust/move signature box by signer ?
Forum topic
OneSpan Sign
Hello   When signer receive the email to sign the document and after clicking the link document is opening.   is there any way signer can adjust signature box to move to correct position.  
Signer Information is not getting assign.
Forum topic
OneSpan Sign
Hi Team, 
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Adding Initials / Date of Sign
Forum topic
OneSpan Sign
Hello! I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up. So far I managed to add a free text field at the time of signing, but I can't get it to show the initials of the signer or the date of signing.