OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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No Role found for signer email
Forum topic
OneSpan Sign
Hi, i'm gettin this error message "OneSpanSign.Sdk.OssException: 'No Role found for signer email ", creating a package, this is the code that i'm using, thanks for the help.
New API architecture - Trusted Identity Platform API v1.0
Forum topic
Intelligent Adaptive Authentication
Hi All,
No Role found for signer email
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Apex SDK - Ability to configure ceremony settings
Forum topic
OneSpan Sign
I am trying to use ceremony settings in salesforce to customize various options, but they do not seem to render. Please help me understand what i am missing. I could not find appropriate documentation for each node.
Is Custom Package ID supported by OSS?
Forum topic
OneSpan Sign
Hello, Is onespan allowing the sender to set a custom package ID?  
Getting Null Object Ref that I can't pinpoint
Forum topic
OneSpan Sign
contract is a class with accessible properties that have been populated by this point and is a parameter being passed into the call here. All the text anchors have been verified in the starting doc...
OneSpan Sign Developer: Transaction Export & Download Tool (CONNECTION ISSUE)
Forum topic
OneSpan Sign
We are trying to use this tool to download all the documents and test summaries of the application. However, when trying to connect through the channels offered by the system, it throws us the following error.
Package Settings Mapping In Rest
Forum topic
OneSpan Sign
We have below settings that we are using in SOAP now we are migrating to REST. Please provide us exact mappings to REST service for below fields
Laserfiche Connector - Cmpleted test transaction not dropped into the completed signed docs
Forum topic
OneSpan Sign
Yes. There are two issues: