1419 results matched your search criteria
External signers can have same name and email
Forum topic
OneSpan Sign
Where is the setting to allow external signers to have the same name and email? I cannot find it on the Account Configuration page.
Allowing signer to upload a signature through apex sdk
Forum topic
OneSpan Sign
HI Team, How can we allow a particular signer to upload a signature file into the agreement?   I know how to do it from UI but need to do it using salesforce apex code. Right now we are just adding the role as below.
Modifying the outgoing email to Signers Using Laserfiche
Forum topic
OneSpan Sign
Hello,   Looking for the procedure to modify the outgoing email to signers.  Would like to customize that email with the clients information.  I do notice you can modify the logo and colors.  However not the message.   Thank you, 
File checksum
Forum topic
OneSpan Sign
Our company has requirement for document validation. Does eSignLive API have an existing function or method to return document( or file) checksum if provided packageId and documentId. So I don't need to download document on our side but just get checksum.
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Disable the Thank You Dialog Box
Forum topic
OneSpan Sign
Hi Can the "Thank You Dialog Box" be diabled. We would not like to see this dialog. https://docs.esignlive.com/content/c_integrator_s_guide/sdk/k_customization/customizing_the_signing_cermony.htm?Highlight=Thank%2520you%2520dialog#Customiz2 Thanks Mario
Getting Authorization Error
Forum topic
OneSpan Sign
Hi, I am using APEX SDK.
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
General Question on eSign and PDF forms
Forum topic
OneSpan Sign
Hi, Is there are guidelines or recommendations for using eSign with PDF documents (and forms). Lets say I have a claim form (with 50 fields) to be completed.
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}