OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Conditional logic using text tags?
Forum topic
OneSpan Sign
Hi - is it possible to use conditional logic on text tags? For example, if user selects a checkbox, then we want a text field to be mandatory, otherwise it is optional.
Retrieving signer inputs after signing
Forum topic
OneSpan Sign
Hi, I am wondering if it is possible gather signer inputs in input fields after signing via the API? We are looking to store text inputs and radio button selections.
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
Extend emailMessage content characters length limit
Forum topic
OneSpan Sign
Follow-up of https://developer.esignlive.com/forums/topic/emailmessage-content-length-limit/ Most of the fields have 4000 characters limit, but here we have only 1024. I would love to have it increased.
Support for non-latin characters
Forum topic
OneSpan Sign
Hi, I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment). Is there any way to enable UTF-8 for it?
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
Get the next signer and the progress of the transaction
Forum topic
OneSpan Sign
Hello! I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said person.
What is the validation logic for phone numbers entered for SMS verification?
Forum topic
OneSpan Sign
Hello - What is the logic behind validating the phone number entered in the SMS Authentication field?  How does the system know that 111-111-1111 is an incorrect number in America?  Thanks.
disableOptOutOther
Forum topic
OneSpan Sign
Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario