OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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seting user language or package language is not working
Forum topic
OneSpan Sign
we have our application as front end to eSignLive system.
Group Signing using APIS
Forum topic
OneSpan Sign
I was able to sign a document when a signer is assigned to a signbox using API. But the same users sign is not possible when the singer belongs to a group. is there any restriction to sign via APIs for groups? API response is 200 for both. 
Reminder emails in REST API
Forum topic
OneSpan Sign
Hi, We have implemented the Reminder emails to the signers by given API and refering the below link: Reference link: Setting Reminders Guide Currently we are getting the reminder emails not on the next day.
Any PDF Merge Field Injecting Troubleshooting Tips?
Forum topic
OneSpan Sign
I am trying to debug an issue with injecting data via Apex SDK into a merge field to a specific PDF form and it's failing.
Validate document before call SendPackage
Forum topic
OneSpan Sign
Hi,   We are using this method to create an package
400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}
Forum topic
OneSpan Sign
Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28
Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?
Forum topic
OneSpan Sign
as the subject. Thanks.
Try use php rest api to do text anchors esign, but got response of 1, signer did not receive any email
Forum topic
OneSpan Sign
Hi, New to onespan. Below is my code to do the text anchor e-sign on my pdf
Issue with second signature on form
Forum topic
OneSpan Sign
We noticed an issue with one of our forms where the signer has to sign on page 1 and page 2.  If the user signs page 1 first and page 2 second, they are able to complete the signing ceremony.
Customizing Signing Ceremony's Session bar - Branding
Forum topic
OneSpan Sign
Hi All, I'm working on Customizing the Branding of the Signing Ceremony.