OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Additional Fields in Bulk Send
Forum topic
OneSpan Sign
Hi, I understand additional fields can be put in the CSV for bulk send to populate custom data into a transaction by adding extra columns that map to fields in the template. Is there a limitation on the number of fields for each row in the CSV?
Can more than one signer be assigned to a Signing Order?
Forum topic
OneSpan Sign
We have up to 5 signers after the first signer the next 2 could be sign following the first signature. If I assign two signer to .SingingOrder(2) will both those emails go out following the completion of the first signature?
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Account setting questions
Forum topic
OneSpan Sign
Hi, 1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
delegation limit
Forum topic
OneSpan Sign
Can you confirm if there is a limit to how many delegates you can have.
Push Notification Registration - Mobile Authenticator Studio - OCA
Forum topic
OneSpan Cloud Authentication
The following is mentioned in the user guide
Resend completion email to customer
Forum topic
OneSpan Sign
Hi, Is there an API for re-sending the signing completion email to the signers?  The email with a link to download the completed documents.  Thanks!
16MB limit
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Accept TIFF upload format
Forum topic
OneSpan Sign
Is there a reason why you can't upload TIFF file format?   Thanks
SunCertPathBuilderException: unable to find validcertification path to requested
Forum topic
OneSpan Sign
Hi I am trying to use REST Web service for Integration using Java. So i have pulled the "CreateAndSendPackageREST.java" from Developer Blog and updated the .PDF file location and executed the program. It has given the below SSL Error.