OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Error while creating a package using sandbox api
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OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.
Unable to add document to a package via HTTP - Internal Server Error
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OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
Cannot send package without approvals
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OneSpan Sign
UPDATE: Solution in comment sectionHi,I create packages only by adding roles and signatures with ESL tags on document and it always worked perfectly. Until rencently, maybe a couple of days, we started receiving "Cannot send package without approvals" error.
Notary Professional Identify Field not found error
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OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Create signerAuthenticationToken
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Hello I found this code for to be able to create a signing session :   
New Signing Experience Issue
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Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Email validation using ESL SDK to prevent runtime error in package creation
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OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Apex call to getPackage() method not working
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OneSpan Sign
I am using a sandbox so perhaps the class definition does not match what is there. I get an invalid primitive error on the following code snippet: string pkgId = ESignLiveExamples.createPackageExample(); ESignLiveSDK sdk = new ESignLiveSDK(); ESignLiveAPIObjects.Package_x pkg = sdk.getPackage
Can't successfully retrieve package id
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OneSpan Sign
Hello, i'm a junior developer and it has been my second week learning Node JS so errors might be because of my poor use of Javascript. My problem is that after sending a request pretty much like in the example given on
Support form Adobe AcroForms?
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Can anyone confirm or deny if Adobe AcroForms are currently supported? I get the following error when attempting to eslClient.UploadDocument(doc, pkg) : Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.