1274 results matched your search criteria
Is Package Name Unique?
Forum topic
OneSpan Sign
We have a scenario that if a customer signed the contract but didn't complete the payment, when the person came back again, he needs to do the whole transaction again. So, for an archived package, can we use the same customId and Package Name? Thank you
Getting DocumentId & PackageId
Forum topic
OneSpan Sign
Hello, In the didSynchronizeTransaction protocol, we get a guid representing a signing ceremony id. My backend team need a DocumentID AND a PackageID. Is it possible to get these informations in the callbacks of the protocols? If so, which one ? Thank you
Can we use Apex SDK without installing One Span package in the Salesforce
Forum topic
OneSpan Sign
Can we use Apex SDK without installing One Span package in the Salesforce? In other words, can we call below APIs from Salesforce without installing managed package https://community.onespan.com/products/onespan-sign/sandbox
Does Mobile SDK support upload ID proof from phone?
Forum topic
OneSpan Sign
Hi, I am working on in-person sign in using eSignLive iOS mobile SDK, and we require ID proof from signer. For instance, take a picture of id and upload it. I don't find it anywhere in mobile SDK? I am wondering if this feature is supported? Thanks a lot.
Text Tags Reading back
Forum topic
OneSpan Sign
Hi, The following link provides detail on how to pass tags to eSign. https://www.esignlive.com/blog/esignlive-how-to-text-tags How do you retrieve the value of the tags back once the document has been signed programmatically? Thaban
Define callback functions
Forum topic
OneSpan Sign
Hello, I've searched the forum for web hooks/call backs and couldn't find anything special. Is it possible to get notified when a user signs a document? Like using web hooks or generally defining a custom function for this event? Thank you, Sina
One Span Email Customisation
Forum topic
OneSpan Sign
Hi Team, I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span standard email template.
Custom ID field
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
Need to delete a signer not the fields associated with it
Forum topic
OneSpan Sign
HI , I have a scenario like i  need to only pump the data and signers will manually sign the document. 
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.