Community and customer portal
  • OneSpan.com
  • Support
    • Documentation portal
    • TrustCenter
    • Customer support
Community and customer portal
Toggle navigation
  • Products
  • Code shares
  • Interactive APIs
  • Developer sandbox
  • Developer sandbox
  • Forums
  • Demos

User account menu

  • Sign up
  • Login
  1. Home
  2. Search

Search

1419 results matched your search criteria
Placeholder Update
Forum topic
OneSpan Sign
Hello, I have already a template with 2 placeholders called Signer1 and Signer2. When creating a document packge from the template, how I can update these placeholders to add the email address and first and last name for the signers. Do you have such an example?
Issue while changing Notary on package
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account. 
Offline data - Not Generated Yet
Forum topic
OneSpan Cloud Authentication
Hello Forum, Please I am experiencing "offline data - not generated yet". whenever a user authenticate online and with that user will be able to authenticate using offline data. The user is using DAWL Client v2.2 and OAS3.18.
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.    
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
How to place the signer's title in the signature block
Forum topic
OneSpan Sign
currently the first name, last name, and date are placed in the signature block. Can other data also be placed there, specifically the signer's title? Can this be placed with the signature or can it be placed in another location? Is this a back office setting? Can this be done through the api?
Page Size now Limited
Forum topic
OneSpan Sign
I had API code below that used a PullPageSize of 500 and worked fine, but with the OneSpan updates that returns a null pointer.  I can use 100 without a problem.   Why was the size limited?  What is the limit?  Using 100 make my retrievals MUCH slower
SignDocuments method Failing
Forum topic
OneSpan Sign
Customer: I am doing some testing with the SignDocuments method on the EslClient.
Multiple Tenants for OnPrem Onespan
Forum topic
OneSpan Sign
As we're building out our production environment, I've realized we may have an issue with several environments using the same instance of onespan when we are utilizing the event api integration.
  • Load More
  • Home
  • Products
  • Documentación
  • Forums
  • Demos
OneSpan

Footer menu

  • Products
  • Forum
  • Demos
  • Contact Support
  • Documentation Portal
  • Trust Center

Follow us on:

  • Privacy Center
  • Cookie Policy
  • Terms of Use
  • Legal Notice
  • Preference Center

Copyright 2025 OneSpan. All Rights Reserved.