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1346 results matched your search criteria
getting unauthorised access and packageid not created
Forum topic
OneSpan Sign
i am using sand box API with PHP for electronic signature but it shows authentication error.
Delay in receiving eSignLive callback for event notifications
Forum topic
OneSpan Sign
Our main use case is for our system to wait for document signing to get completed and for this, we rely heavily on eSignLive callback notifications. Typically, we receive the callbacks with just a few seconds delay upon actual signing.
How to change/supress message on “thank you for using the OneSpan”
Forum topic
OneSpan Sign
Hi ALL We would like to seek help on how we can change the text on the signing URL: • After a document is eSigned on the portal through a signing ceremony URL, there is a pop-up with “thank you for using the OneSpan”?
Archive Transaction - default behaviour
Forum topic
OneSpan Sign
Hello! After a Package is Completed its available at the plataform the option to manually Archived the transaction . Ok with that.
apply handwritten signature to the document
Forum topic
OneSpan Sign
Hi, I saved the handwritten signature in the account under "Identity" tab, and in the document, I put a signature with "capture signature' type, but when i signing and click the signature box, the saved signature not applied instead of asking me to provide the signature again. 
API for download docs does not return Documents
Forum topic
OneSpan Sign
Hi, I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error.  
Missing Radio Button field information from api call
Forum topic
OneSpan Sign
Guys,
Capture Signing Date in Document
Forum topic
OneSpan Sign
Hi, We are sending a PDF with fields for signature and date. The date is currently injected and is the package creation date. We were wondering if there is a way to have the date be the actual signing date.
Shared email id
Forum topic
OneSpan Sign
Hi, We are integrating eSignLive with an application in our organization and came to know that a shared email address is required for integration. If yes, please advise if a) There is any specific naming convention required for the email address b) Do I need to mention any size limit for receiv
Get a signing URL without sending the email
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
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